Solution:
Root Cause: Third-Party Shell Extension DLL Crashes and Deadlocks Third-party applications (such as file archivers, cloud storage utilities, video converters, or antivirus suites) install context menu shell extensions into
explorer.exe. When File Explorer opens a directory or prepares file properties, it loads these context menu
.dll files into its memory space. If a third-party extension contains unhandled exceptions or performs synchronous network calls,
explorer.exe hangs while waiting for the shell extension to respond, causing the green bar to load indefinitely.
Diagnostic Verification: Check for Application Crash Logs in Event Viewer under Windows Logs > Application . Look for Error events pointing to Faulting module name: [third_party].dll with Faulting application name: explorer.exe. Step-by-Step Fix: 1 Download and Run ShellExView Utility:
Download ShellExView (NirSoft) from a trusted administrative repository. Run shellexview.exe as Administrator. 2 Filter Non-Microsoft Shell Extensions:
In ShellExView, click Options and check Hide All Microsoft Extensions . Select all remaining third-party shell extensions (highlighted in pink/red). Press F7 or click the red dot button to Disable Selected Items . 3 Restart File Explorer to Confirm Isolation:
Open PowerShell as Administrator and restart Explorer: Copy
powershell
Stop-Process -Name explorer -Force; Start-Process explorer
Test File Explorer folder navigation. If the green bar no longer stalls, re-enable extensions in ShellExView one by one to identify the exact culprit DLL (common offenders include legacy context menu handlers from outdated archivers or media converters). 4 Restore Windows 11 Legacy Context Menu (Alternative Workaround):
To bypass third-party context menu handlers entirely, restore the classic Windows 10 context menu via Registry: Copy
cmd
reg add "HKCU\Software\Classes\CLSID\{86ca1aa0-34aa-4e8b-a509-50c905bae2a2}\InprocServer32" /f /ve
Restart explorer.exe to apply. Prevention & Long-Term Monitoring: Keep all third-party system utilities updated to versions natively supporting Windows 11 API standards. Avoid installing multiple redundant file compression or ISO mounting tools.